Preparing your contact center for the Generative Artificial Intelligence (AI)...
Generative Artificial Intelligence (AI) solutions allow modern organizations to effectively utilize the vast amounts of data generated by contact centers. This results in actionable insights and...
View ArticleWhat to Do Now to be Ready for the Digital Product Passport (DPP) and the EU...
Why Veeva is your partner to prepare for the DPP The post What to Do Now to be Ready for the Digital Product Passport (DPP) and the EU Green Deal in 2027. appeared first on Whitepaper Repository -.
View ArticleTransforming Regulatory Operations into a Strategic Business Partner, with...
Watch exclusive interviews with Nestle’s Matthew Hooper, Director of Regulatory Operations at Nestlé Health Science, and Eva Hurt, Vice President Scientific & Regulatory Affairs at Coca-Cola, to...
View ArticleRegulatory Management Trends Report
The Regulatory Management Trends Report is the result of a survey of 200 Regulatory Management leaders from regulated industries such as consumer goods, cosmetics, food & beverage, specialty...
View ArticleUnlocking Growth: How Top Brands Like Clorox, Colgate, and Coca-Cola Turn...
Regulatory leaders from Clorox, Colgate-Palmolive, Coca-Cola, and Givaudan explore how effective management of regulatory affairs can serve as a powerful catalyst for business expansion in this panel...
View ArticleFrom on-premises VMware to the AWS Cloud
Although most organizations have a long history with on-premises VMware, IT teams increasingly discover that although they want to take advantage of the AWS cloud’s benefits, they lack the migration...
View ArticleFreshservice IT Service Management Benchmark Report 2024
In a challenging economic landscape, business leaders rely on tech experts to optimize processes and maximize digital investments for efficiency and returns. CIOs are at the forefront of driving...
View ArticleEnterprise intelligence: Deliver on AI’s promise
Although there is great excitement around artificial intelligence, the technology is creating new data challenges – including issues around security, compliance, and governance. In the second episode...
View ArticleStrategic partnerships help improve enterprise intelligence
Enterprise intelligence enables better decision making in organizations, improving business outcomes (e.g., market share and profit margin), and increasing productivity and enabling growth. IDC’s...
View ArticleEnterprise intelligence: Obtain value from investments
Organizations with the highest levels of enterprise intelligence have three-to-four times better business outcomes than their counterparts. Watch Part 1 in this video series to discover why. The post...
View ArticleEnterprise intelligence: Deliver on AI’s promise
Although there is great excitement around artificial intelligence, the technology is creating new data challenges – including issues around security, compliance, and governance. In the second episode...
View ArticleEnterprise intelligence: The value of partnerships
Google and Salesforce have teamed up to help customers overcome data challenges. In part three of this series, IDC talks with their experts to learn more. The post Enterprise intelligence: The value of...
View ArticleStrategic partnerships help improve enterprise intelligence
Enterprise intelligence enables better decision making in organizations, improving business outcomes (e.g., market share and profit margin), and increasing productivity and enabling growth. IDC’s...
View ArticleKey takeaways from Wipro’s State of Cybersecurity 2023 report
To no surprise, Wipro’s Cybersecurity Report 2023 revealed that cyberattacks are on the rise, and today’s IT and security leaders know well the importance of cybersecurity investment. But respondents...
View ArticleIntelligent continuous compliance: Redefining cloud security for the modern era
In June 2023, the Italian Data Protection Authority imposed a €900 million fine (approximately $950 million) on a global internet services company for violations rooted in the inadequate handling of...
View ArticleWipro and AWS: Solving the challenge of continuous compliance in today’s...
Maintaining compliance in a cloud environment is complex and arduous. But armed with the right partners and GenAI solutions, enterprises can better mitigate risk, maintain customer trust, and automate...
View ArticleSimplifying Insights to Improve Business Decisions and Actions
Organizations increasingly look to analytics solutions to drive revenue and profit growth as well as improve outcomes in areas such as customer satisfaction, operational efficiency, sustainability,...
View ArticleEpisode 4: Deliver Transparent, Compliant, Customer-Centric Experiences in...
Banking customers expect seamless customer service, including faster – and often real-time – responses to their requests, and more targeted and empathetic interactions. But siloed departments and...
View ArticleThe Real-Time Value of Customer Experience
When incidents occur, Customer Service and Support teams are often your organizations first line responders. They often need to collaborate more closely with their technical counterparts, but lack...
View ArticleHow to Show Business Value and ROI of Automation
It takes more than excellent ideas to secure funding for an IT automation project. To justify starting or expanding a project in today’s economy, you must demonstrate both current and future value, and...
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