In a challenging economic landscape, business leaders rely on tech experts to optimize processes and maximize digital investments for efficiency and returns. CIOs are at the forefront of driving digital transformation, implementing intelligent tools and achieving more with fewer resources.
Crucial for business growth and better service is selecting and deploying effective tools. This requires shedding redundant software and adopting solutions that are user-friendly, efficient, and truly beneficial for the business.
Against this backdrop, we introduce the annual Freshservice IT Service Management Benchmark Report (FBR 2024).
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