Integrating Unified Communications and Contact Center
While organizations’ digital transformation strategies, including the move to cloud services, have been in the works for years, the pandemic dramatically accelerated this transition. Both businesses...
View ArticleHow RingCentral has helped modernize today’s biggest businesses
When it comes to investing in technology, IT leaders’ top priorities are cutting down on unnecessary expenses, increasing company efficiency, and generating revenue by improving the customer...
View Article4 steps to a risk-free cloud migration
Cloud technologies, and cloud telephony specifically, have matured greatly—richer functionalities, stronger security, better uptime, and enhancements to user experiences. The result is a market in...
View ArticleIT Guide to Generative AI Part 1: Elevating Productivity with GenAI
Read our eBook to learn about trends in AI transforming the way businesses work — and how you can start boosting productivity today. The post IT Guide to Generative AI Part 1: Elevating Productivity...
View ArticleIT Guide to Generative AI Part 2: Embracing Strategic Implementation of GenAI
With integrations in generative AI, businesses are reimagining how they communicate and collaborate. Learn key strategies and considerations in our new eBook. The post IT Guide to Generative AI Part 2:...
View ArticleHuman risk and AI: Framing the future
The global storm of cyber threats continues to intensify. Companies of all sizes and from all industries are more alert than ever to the danger of this cyber siege of their employees and are taking...
View ArticleMimecast’s Global Threat Intelligence Report: How attackers are shifting tactics
Attackers are increasingly using brands to fool users into trusting spam and phishing attacks, often marrying the brand with a QR code or a link to a legitimate file service. Mimecast’s Global Threat...
View ArticleWhy Cybersecurity Starts with Email Security
Email is both essential and extremely risky to organizations. Relying solely on the native security features of email providers like Microsoft and Google leaves organizations vulnerable to...
View ArticleHow RFID and Self-Service Solutions Help Retailers Improve the Customer...
Brought to you by Zebra Technologies Retailers have long been interested in using technology to enhance the customer experience, manage inventory, prevent losses, and more. Today RFID and self-service...
View ArticleHP IT Elevates Employee Experience and Engagement
The role of IT is changing and moving beyond devices to delivering digital transformation that influences productivity and employee satisfaction. For HP, digital transformation means delivering...
View ArticleIntelligence that drives the workforce experience
Enjoy direct access to your employee experiences, IT management functions, and device intelligence – all from a single platform. The HP Workforce Experience Platform is an AI-powered digital employee...
View ArticleYou and Your Software: Is This Relationship Worth Saving?
Sometimes a company and its software grow apart. Like any long-term partnership, you can either put in the hard work to fix it or make a clean break. The post You and Your Software: Is This...
View ArticleThe Business Value of Commvault Cyber-Resilience and Data Security Solutions...
New research from IDC showcases the results that organizations across the globe have realized by using the power of Commvault and AWS. Customers have increased data management efficiency, improved...
View Article2024 Comcast Business Cybersecurity Threat Report
The 2024 Comcast Business Cybersecurity Threat Report provides valuable insights into the rapidly evolving landscape of global cyber threats. Based on analysis of 29 billion cybersecurity events...
View ArticleYou and Your Software: Is This Relationship Worth Saving?
Sometimes a company and its software grow apart. Like any long-term partnership, you can either put in the hard work to fix it or make a clean break. The post You and Your Software: Is This...
View ArticleAmplifying AI for banking Your guide to accelerating digital transformation
Customer trust is a key tool for fostering long-term customer relationships, boosting retention, and providing opportunities for customer account growth. However, that trust must first be earned...
View ArticleForrester Wave: Cybersecurity Incident Response Services, Q2 2024
The Forrester Wave: Cybersecurity Incident Response Services, Q2 2024 report examined 14 top vendors in this space on their current offerings, strategy, and market presence. The report details why...
View ArticleCompliant archiving for Financial Services
Over decades, banks accumulate terabytes, even petabytes of aging application data across various IT systems. This legacy data impacts application scalability, data relevance, and costs while...
View ArticleCyber Snapshot, Issue 7 – Five hot topics in cyber defense today
Get the Cyber Snapshot Report, Issue 7 for insights and recommendations based on frontline Mandiant observations on five critical cyber defense topics today, including how to: Assess and protect your...
View ArticleGovernment’s Deployment of Technology Will Enhance Digital CX
Citizens increasingly expect public services to be as easy to use as private ones. This analyst brief highlights the shift towards citizen-centric digital service delivery, where governments leverage...
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