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Integrating Unified Communications and Contact Center

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While organizations’ digital transformation strategies, including the move to cloud services, have been in the works for years, the pandemic dramatically accelerated this transition. Both businesses and employees recognize the benefits of remote work, and hybrid work is here to stay. Communication systems have to support workers, allowing them to work how and where they prefer. Legacy premises-based phone systems don’t provide the flexibility demanded today and in the future. Only modern cloud-based services can support mobile, remote, and hybrid workers’ needs, along with the business continuity that organizations require. Download now to know more! The post Integrating Unified Communications and Contact Center appeared first on Whitepaper Repository -.

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