Artificial intelligence and generative AI (genAI) are poised to transform the financial services sector, significantly improving efficiency and risk management. Utilizing AI will also enable highly personalized customer interactions in real time. But while many financial organizations are conducting AI pilots, only a few have realized the full benefits. Part of the problem: Many firms lack a strategy for deploying the new technologies.
“AI and generative AI solutions are evolving rapidly, and many financial organizations are unclear about where to make investments and which business use cases they should prioritize,” says Ashvin Parmar, global head of Capgemini’s financial services insights and data portfolio.
To deploy AI widely, firms must also have the right technology in place, including a robust data infrastructure and high-quality data to feed their models. Read this white paper to learn how Capgemini and AWS can help.
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