Automation is transforming IT Service Management (ITSM) by reducing manual tasks and empowering IT teams to focus on high-value projects. On average, IT teams spend 2–3 months a year on tasks like password resets and onboarding. Harnessing the power of automation, leveraging self-service portals, and using no-code/low-code technologies can drive faster service and improve productivity. This playbook highlights real-life stories from organizations across various industries, showcasing how they’ve enhanced their ITSM strategy.
Key Insights:– Supercharge ITSM to boost efficiency and allow focus on high-value tasks– Automate processes like on/off-boarding for streamlined operations– Use self-service portals for faster, more effective service delivery– Leverage no-code/low-code technology to empower non-IT users– Expand ITSM practices beyond IT—for true Enterprise Service Management (ESM)
See how other organizations are supercharging their ITSM strategy with automation, putting valuable time back into their IT team’s day.
The post Automate IT: A Playbook to Supercharge Your ITSM Strategy appeared first on Whitepaper Repository -.
↧