Among the use cases emerging for artificial intelligence, personalization is one of the most promising. Enhancing the customer experience and helping customer service agents, today’s advanced AI systems and architectures are opening new pathways to better business outcomes. In this webcast from MongoDB and Amazon Web Services, you’ll discover the key components of an AI strategy and solution that can make intelligent decisions and execute actions based on environmental awareness, advanced search techniques with natural language understanding. Discover how modern systems leverage Retrieval Augmented Generation (RAG) to deliver accurate and informative responses tailored to individual user needs. And do this by leveraging a robust search architecture that efficiently handles both simple keyword-based queries and complex conversational inquiries.
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